Suspension/Steering

Smooth Ride. Precise Control. Safe Driving.

Your vehicle’s suspension and steering system is responsible for two of the most important things behind the wheel — comfort and control. When something feels off while driving, from clunks and rattles to loose steering or uneven tire wear, it’s time to have it checked out.

At CMS Auto Repair in Conway, we specialize in suspension and steering diagnostics, repair, and replacement, keeping your vehicle stable, responsive, and safe for Arkansas roads.

Symptoms of Suspension or Steering Problems

Problems with your suspension or steering don’t just affect comfort — they impact safety. If any of these sound familiar, schedule a visit:

  • Clunking, rattling, or squeaking while driving
  • Excessive bouncing after hitting a bump
  • Loose or hard-to-control steering
  • Vehicle pulls to one side
  • Uneven or rapid tire wear
  • Steering wheel vibration at higher speeds
  • Power steering feels weak or noisy

Catching issues early can save you from major repairs — or even an accident.

Suspension & Steering Inspection

We always start with a full steering and suspension inspection to pinpoint the cause of the issue. Our technicians check every component from the wheels up.

Our car inspection may cover:

  • Struts and shocks
  • Control arms and bushings
  • Ball joints
  • Sway bar links
  • Power steering pump and fluid
  • Rack and pinion
  • Tie rods
  • Steering gear and components

After the inspection, we’ll give you a clear breakdown of what needs attention and why — with no pressure or guesswork.

Suspension Services


Strut Replacement

Struts absorb the shock of the road and help keep your tires in contact with the pavement. Worn struts reduce handling and increase stopping distance.

✅ Signs you need new struts:

  • Excessive bouncing or nose-diving when braking
  • Fluid leaking from the strut housing
  • A bumpy or unstable ride

We use high-quality parts and always recommend replacing struts in pairs to maintain ride balance.

Control Arm Replacement

Control arms connect your vehicle’s chassis to the wheels and keep everything moving smoothly. When the bushings or arms wear out, you may hear clunks, feel vibrations, or experience alignment problems.

✅ We check:

  • Arm integrity (cracks, bends)
  • Bushing condition
  • Alignment angles

Worn control arms can affect tire wear and suspension geometry — don’t let them go unchecked.

Ball Joint Replacement

Ball joints allow the suspension to move up and down while enabling the wheels to steer. When they wear out, they can become dangerously loose — in some cases, causing the wheel to detach.

✅ Signs of failing ball joints:

  • Clunking noises when turning or going over bumps
  • Uneven tire wear
  • Loose or wandering steering

We’ll test them for play and recommend OEM-quality replacements if needed.

Steering Services


Steering Fluid Leaks

Low or leaking power steering fluid makes your steering feel stiff or jerky. We’ll inspect for leaks at the pump, hoses, rack, or reservoir.

Common fluid leak signs:

  • Whining noise while turning
  • Low fluid level
  • Fluid puddles under the front of the car

We’ll identify the leak and fix it properly, not just top off the fluid.

Power Steering Repair

The power steering system uses hydraulic pressure or electric assistance to make turning easier. If you’re fighting the wheel or hearing strange noises, the system could be failing.

We service:

  • Power steering pumps
  • Electric power steering motors
  • High-pressure and return hoses
  • Steering assist modules

You’ll notice the difference immediately after a proper repair.

Rack and Pinion Replacement

The rack and pinion transfers your steering input to the wheels. If it’s worn, leaking, or binding, steering can feel loose, jerky, or inconsistent.

Symptoms include:

  • Fluid leaks around the rack
  • Clunking or grinding while steering
  • Excessive steering play

We offer both rack resealing and full replacement, depending on the condition.

Inner & Outer Tie Rod Replacement

Tie rods connect the steering rack to the wheels. When they go bad, your alignment suffers and handling becomes unpredictable.

Tie rod warning signs:

  • Loose steering
  • Clicking or popping noises when turning
  • Uneven or feathered tire wear

We’ll test the tie rods for excessive play and replace them with precision to restore handling and safety.

Why Choose CMS Auto Repair in Conway?

When it comes to suspension and steering, the smallest worn part can have big consequences. At CMS Auto Repair in Conway, AR, we make sure your vehicle is safe, responsive, and smooth to drive.

  • Over 30 years of hands-on experience
  • All makes and models — foreign and domestic
  • Only high-quality OEM or better parts
  • Local, family-owned shop you can trust
  • Straightforward, honest service

Whether it’s a worn strut, leaky steering rack, or clunking ball joint, we’ll fix it right the first time.

Suspension & Steering FAQ

How often should I replace struts?

Struts typically last 50,000–100,000 miles depending on your driving conditions. If your ride feels rough or unstable, it’s time to check them.

Can I drive with a worn ball joint?

It’s risky. A completely worn ball joint can cause your wheel to collapse or separate from the suspension. Get it checked immediately if you hear clunking noises or feel steering looseness.

What’s the cost of replacing a steering rack?

It depends on your vehicle. Most rack and pinion replacements range from $750–$1,400 including parts and labor.

What causes power steering fluid to leak?

Leaks usually come from worn hoses, cracked seals, or a damaged power steering pump. Catching it early can save you from replacing the entire system.
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